1. Focus on customers

　Organizations rely on customers, so they should understand their current and future needs in order to meet their requirements and exceed their expectations.

2. Leadership

　Organizers align the purpose, direction and internal environment of the organization and create an environment in which employees can fully participate in the achievement of organizational goals. 80% of quality issues are related to management and 20% to employees.

3. Full participation

　Employees at all levels are the foundation of the survival and development of the organization, and only with their full participation can they bring benefits to the organization. Job responsibilities include all employees (from general manager to grassroots employees).

4. Process approach

　By managing related resources and activities as processes, desired results can be achieved more efficiently.

5. Systematic approach to management

　Identifying, understanding, and managing a system of interconnected processes against set goals helps to improve the effectiveness and efficiency of the organization.

6. Continuous improvement

　It is an eternal goal of the organization. PDCA Cycle.

7. Fact-based decision-making methods:

　Logical analysis or judgment of data and information is the basis for effective decision-making. Use data and facts to speak.

8. Mutually beneficial supplier relationships

　Enhance the ability of the organization and its suppliers to create value through mutually beneficial relationships.